FAQ

Frequently asked questions

Your password

Your password is essential for accessing your online account. If you have forgotten it, just send us an email by clicking "password forgotten" on the identification page and we will send it to you in no time. To change your password, go to "personal details" in your account and click on "change" in the password space.

Leonard Paris Prices

For further information about prices, please contact one of our stores. Just visit the Store Locator page to find the address and telephone number of your nearest store.

Newsletter Subscription

To subscribe to the newsletter, enter your email in the dedicated space on the bottom right of the home page. To unsubscribe, you have 2 possiblities: Click on the unsubscribe link at the bottom of each Leonard Paris newsletter. Send an email to contact@leonardparis.com and confirm your email address so that we can delete it from our database.

You have a query.

My account      

Create an account with Leonard Paris:

Follow these simple steps to create your account 

1/ Click "log in" on the top right of the screen.
2/ On the identification page, enter your email in the "new customer" box.
3/ Click "continue" and complete the rest of the form with your personal details. You will receive an email confirming the creation of your account with a reminder of your user name and password. You will need these to log into the site.Thanks to your email and password, you can check and change your personal details at all times.           

Log in to your account

Click "log in" on the top right of the screen and enter your user name and password in the space provided.

Change or delete

You can edit your account details at any time by clicking "change".  To delete your account, just send an email confirming your wish to close down your account to the following address: contact@leonardparis.com

My newsletter

Newsletter subscription

To subscribe to the newsletter, enter your email in the dedicated space on the bottom right of the home page. To unsubscribe, you have 2 possiblities: Click on the unsubscribe link at the bottom of each Leonard Paris newsletter. Send an email to contact@leonardparis.com and confirm your email address so that we can delete it from our database.

Your password

Your password is essential for accessing your online account. If you have forgotten it, just send us an email by clicking "password forgotten" on the identification page and we will send it to you in no time. To change your password, go to "personal details" in your account and click on "change" in the password space.

 

Security

Security of the Leonardparis.com website

Leonard Paris has put security measures in place to protect your personal details from unauthorised access and use. However, please be aware that transmitting information on the Internet is never 100% safe. Information given online may potentially be collected and used by other people than those it was destined for.

Confidentiality

You can use the leonardparis.com website without giving your personal details. However, when you open an account on Leonardparis.com, we may use the information you send us (name, address, email) to get to know and serve you better. Leonardparis.com may, if necessary, communicate any personal information required for the identification, interrogation or prosecution of any individual suspected of bringing prejudice or harm, intentionally or not, to the property rights of Leonard Paris, to other users of the leonardparis.com website or to any other person who might be damaged by such activities.

 

Catalog

Items cannot be reserved on our website. However, you may want to check availability or reserve selected product(s) at your nearest boutique. Just visit the Store Locator page (LINK) to find the address and telephone number of your nearest store.

Leonard Paris Catalog

For further information about our products and catalog, please feel free to contact one of our stores. Just visit the Store Locator page to find the address and telephone number of your nearest store.

Leonard Paris Prices

For further information about prices, please contact one of our stores. Just visit the Store Locator page to find the address and telephone number of your nearest store.

Product pictures.

The main features of our creations are presented on the product pages of our web site.

 

My selection

Add an item to my selection.

To add an item to your shopping bag, find the product you would like to purchase on the product page and click "add to my selection". You can then send your selection by email or simply print it out.

Delete an item from your selection.

To delete items from your shopping bag, click "delete", represented by a cross on the right of each product line.

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